Privacy Policy

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Effective Date: 8/19/25

At Sylvia’s Gumbo, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, sylviagumbos.org.

1. Information We Collect

When you visit our website, we may collect the following information:

• Personal Information (such as your name, email address, phone number, or mailing address) when you contact us, sign up for updates, place pre-orders, or make a donation.
• Non-Personal Information (such as browser type, IP address, and pages visited) to help us improve the website experience.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your questions or requests.
• Process orders, donations, and event registrations.
• Send updates about events, initiatives, or fundraising opportunities.
• Improve our website and services.
• Comply with any legal requirements.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited information with trusted third-party service providers (such as payment processors or email platforms) solely to help us operate our website and services. These providers are required to protect your information.

4. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve functionality. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system is 100% secure.

6. Your Rights

You may request to:

• Access the personal information we hold about you.
• Update or correct your information.
• Opt out of receiving emails or communications.
• Request that we delete your information, subject to legal obligations.

To exercise these rights, please contact us at: sylviasgumbos@gmail.com.

7. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated “Effective Date.”

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Sylvia’s Gumbo
Email: sylviasgumbos@gmail.com
Address: PO Box 9010 Metairie, LA 70055

 Phone: (504) 296-8467